Education and Training Courses

With increasing workforce challenges, it is crucial that organisations can develop their staff to ensure that service delivery is maintained and improved. Training your teams is vitally important to ensure that you are compliant with regulatory and mandatory requirements.

Our course provides the foundation for developing successful trainers, covering key principles and techniques, with an opportunity for participants to deliver 2 x 20-minute sessions and receive feedback.

Who is it for?

Appropriate for those new to training design and delivery as well as those who have delivered training courses informally as part of a wider role and would like to know more about the structure and techniques to develop their style.

Learning outcomes:

By the end of this programme, participants will be able to:

• Engage with organisational stakeholders to identify learning needs and clarify desired performance outcomes and indicators
• Set clear learning objectives to meet competency and capability requirements
• Structure and organise course content and establish the key learning points for the course
• Create blended learning paths
• Engage and inspire learners (virtual or face-to-face) using a variety of methods
• Deal confidently with challenging and difficult situations
• Evaluate the learning to improve and develop the outcomes and experience

Learning content:

• Identifying the need – using consultative questions to identify, test and confirm outputs of the learning
• How to set the evaluation criteria – what does success look like?
• What, why, and how people learn?
• Setting clear learning objectives – knowledge, skills, and behaviour
• Prioritising your content – building towards your objectives
• Creating a safe and positive learning environment
• Structuring your session – introduction, development areas and effective summaries
• Facilitation techniques – 9 key methods to engage the learners
• Promoting a “discovery based” learning environment
• Managing a virtual classroom – tools and techniques
• Dealing with difficult training room situations
• Evaluation methodologies and reporting to demonstrate return on expectation
• Feedback skills
• Participants will deliver 2 x 20-minute sessions and receive feedback from the group and trainer

Co-consulting groups are discrete three-hour online sessions. Staff members from across organisational teams and boundaries meet for a ‘one off’ period to help colleagues learn more about a work issue that they find problematic. This encourages them to think about how they might behave differently.

The purpose of the co-consulting group facilitator training is to develop coaching and consultancy skills; to establish, manage and conclude a relationship designed to help colleagues explore complex problems without telling them what to do.

It is a method that provides benefits to individual participants, as they develop the ability to transfer the learning into brief interventions with colleagues within and outside of their team and organisation.

This approach has been used to develop resilience, wellbeing, self-awareness, and emotional intelligence.

Who is it for?

People new to co-consulting, and development for those with experience.

Learning outcomes:

• Develop skills for co-consulting group facilitation
• Explore the role and responsibilities of co-consulting group facilitation
• Experience the dynamics of a brief learning group
• Understand the dynamics within short term group interventions
• Apply a range of concepts and techniques to problem solving

Learning content:

• Developing boundaries and ground rules
• Co-consulting models
• Listening, questioning clarifying and feedback skills
• Short term behavioural interventions
• Online facilitation
• Creating the environment for successful co-consultancy

Reg Revans defines action learning as “the upward communication of doubt”. It involves groups of people working with an experienced facilitator to explore real problems faced by participants in their workplace and identify actions which could make a positive difference to the organisation's effectiveness.

The purpose of this training is to equip staff with the knowledge and skills to facilitate action learning sets safely and effectively within the workplace.

This will be achieved through a blended learning approach combining active participation, online learning, and reflection on their practice.

Who is it for?

Clinical and non-clinical practitioners including Ward Managers, Practice Educators, Clinical and Operational Managers who are interested in building their experience of facilitating action learning sets. These may be part of an education and training programme or used as a management support process to enable colleagues to work collaboratively through real problems.

Learning outcomes:

• Develop skills for action learning set facilitation
• Explore the role and responsibilities of a set facilitator
• Experience the dynamics of an action learning set
• Apply a range of tools and frameworks within a set
• Incorporate ethical issues involved into action learning
• Reflect on your development as an action learning set facilitator

Learning content:

• Reflection
• Group dynamics
• Listening and questioning skills
• Giving feedback
• Problem-based learning