What are the NHS values?

Working in the NHS you will need to demonstrate the NHS Constitution values and work to them at all times.

Working together for patients

Patients come first in everything we do.

For example, we put the needs of patients before organisational boundaries to deliver excellent customer care. We speak up when things go wrong.

Respect and dignity

We value every person.

For example, we respect their aspirations and commitments, and seek to understand their priorities, needs, abilities and limits. We are honest and open about our point of view and what we can and cannot do.

Commitment to quality of care

We strive to deliver quality care every time.

For example, we encourage feedback from patients, families, carers, staff and the public. We use this to improve the care we provide.


We ensure that compassion is central to the care we provide.

For example, we search for the things we can do, however small, to give comfort and relieve suffering. We find time for patients, their families and carers, and our colleagues.

Improving lives

We strive to improve health and wellbeing.

For example, we cherish excellence and professionalism in clinical practice, service improvements and innovation. We recognise that all have a part to play in making ourselves, patients and our communities healthier.

Everyone counts

We maximise our resources for the benefit of the whole community.

For example, we make sure nobody is excluded, discriminated against or left behind. We accept that some people need more help, that difficult decisions have to be taken.