NHS Professionals' New Research Unveils Detailed Personas of AHP, HCS and Social Workers to Improve Services

At NHS Professionals, we are proud to recognise every member of the NHS family. We’ve built our reputation on providing clinical staff to the NHS and seen the number of Allied Health Professionals, Healthcare Scientists and Social Workers on our Bank grow in recent years.

A total of 9,346 Allied Health Professionals, Healthcare Scientists and Social Workers worked through NHS Professionals as Bank Members in 2021-2022 - a significant achievement and an increase on 2020-2021. Many are Bank Members who work flexibly with us and carry out a full-time job for a Trust. Growing demand for flexible shifts has meant that the number of Bank hours worked by this group in 2021-22 exceeded 1.7 million – an increase of more than 600,000 hours on the previous year.

This timely report uses innovative ‘persona’ research to shine a light on Allied Health Professionals, Healthcare Scientists and Social Workers – especially the growing number who choose to work flexibly on our Bank. Importantly, it suggests there are subtle differences in the characteristics and motivations within each group and across different roles within the same group. Using this data can help us and the Trusts we work with maximise the talent within these specialist staff groups and deliver consistently high-quality services.

Read the Spotlight report.