Health and Wellbeing Hub

Health and wellbeing / Positive News

COVID-19 resources

2020 will forever be known as the year that the NHS came together in the fight against COVID-19, however we are very aware of the impact this has had on our bank members health and wellbeing. We are all working very differently and combined with the additional pressures of looking after loved ones and anxiety about the future, this can be very tough. We would like to thank you for your unwavering support and commitment during this time.

Frontline 19 Support Services

Frontline 19 is a confidential and free support service for frontline staff to receive emotional wellbeing and mental health support. This support is available to all frontline staff who work in the NHS, Hospices, Care Homes, Firefighter and Police services and more.

For more information, please visit

Support line

In the current climate of increasing pressures on our healthcare system, our NHS people potentially face significant stresses.

Our NHS People have introduced a confidential staff support line, operated by the Samaritans and free to access from 7:00am – 11:00pm, seven days a week.

This support line is here for when you’ve had a tough day, are feeling worried or overwhelmed, or maybe you have a lot on your mind and need to talk it through. Trained advisers can help with signposting and confidential listening.

Call: 0300 131 7000

Alternatively, you can text FRONTLINE to 85258 for support 24/7 via text.