Accessibility statement for NHS Professional’s website

This accessibility statement applies to the publicly accessible, corporate NHS Professionals website available at https://www.nhsprofessionals.nhs.uk/. It does not cover other websites outside of the domain mentioned above

This website is owned and managed by NHS Professionals Ltd (NHSP). We want as many people as possible to be able to use this website with ease. For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using a keyboard or speech recognition software

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We are aware that some parts of this website are not fully accessible. For example:

  • you cannot modify the line height or spacing of text
  • PDF documents are not fully accessible to screen reader software

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, you can write and send an email to communications@nhsprofessionals.nhs.uk with details.

We’ll review your request and aim get back to you in 5 working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your communication, you can contact the Equality Advisory and Support Service (EASS).

 

Technical information about this website’s accessibility

NHS Professionals is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliance listed below.

  • A prohibited ARIA attribute is used
    • ARIA attributes provide essential information for assistive technologies, but certain attributes are prohibited for specific roles. Using these prohibited attributes may lead to important information being ignored by screen readers, which can result in an inconsistent or confusing user experience.
  • The link on the question mark icon in the header layout for mobile does not have discernible text
    • Every link on a webpage must have a clear and discernible name that describes its purpose or destination. This ensures that users who rely on assistive technologies, such as screen readers, can understand the link’s purpose without needing to guess. 
  • The order of headings is not semantically correct
    • Headings on a webpage should be structured logically, with proper use of heading tags (h1 through h6) in a hierarchical order. This ensures that users, especially those using assistive technologies like screen readers, can easily understand the structure and contents of the page.
  • All page content is not contained by landmarks
    • Landmark regions are sections of a webpage that help screen readers and assistive technologies understand the page structure, enabling users to navigate quickly to different sections like headers, navigation bars, main content, and footers. 

 

Non-accessible content

Non-compliance with the accessibility regulations

These have not yet been identified as they require further testing.

 

What we’re doing to improve accessibility

We are committed to meeting the WCAG 2.2 AA standard and are continuously working through our website to make required changes in order to ensure it meets with these accessibility standards.

This page will be updated after improvements have been made to the required areas.

 

Preparation of this accessibility statement

This statement was prepared on 25th March 2026.