A rise in bank fill and reductions in agency usage at Southport & Ormskirk Hospital NHS Trust

The Trust

During the height of the COVID-19 pandemic in 2020, Bank demand at Southport and Ormskirk Hospital NHS Trust had been dominated by unfilled vacancies, increasing the risk to safe staffing and lack of continuity for patient care at the Trust. At this time, demand reached 46,000 hours and bank fill was 57%, with registered nursing the main concern at just 44.1%.

Working Together

NHS Professionals responded with a collaborative approach, involving bi-weekly meetings from August 2020 and implementing Tracked Service Delivery Targets. NHS Professionals' main goals were to improve bank fill and reduce external agency usage.

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